Your Privacy Matters at 88abat
This Privacy Policy explains how 88abat collects, processes, stores, and protects the personal information of players across Bangladesh. We are committed to handling your data responsibly, transparently, and in a manner consistent with your rights as a user of our platform. Please take a few minutes to read this document in full.
All data transmitted between your browser or device and 88abat's servers is protected with 256-bit SSL/TLS encryption. Your login credentials, payment details, and personal information are never transmitted in plain text.
88abat does not sell, rent, or trade your personal information to third-party advertisers. Data shared with our service partners is strictly limited to what is necessary to operate the platform and process your transactions.
We clearly explain every category of data we collect, why we collect it, and how long we retain it. There are no hidden data practices at 88abat — this Policy is the complete picture of how your information is handled.
Payment data related to bKash, Nagad, Rocket, Upay, and bank transfers is processed through secure, industry-standard payment gateways. 88abat never stores full card or mobile wallet PIN information on its own servers.
Registered players may request access to, correction of, or deletion of their personal data at any time by contacting our support team. You also have the right to withdraw consent for marketing communications with a single request.
We use cookies to keep the platform running smoothly and to understand how players use the Site. Our cookie use is limited to essential, functional, and analytics categories. We do not use third-party advertising cookies.
1 Information We Collect
88abat collects personal data from you in two ways: information you provide to us directly, and information we collect automatically through your use of the platform. The categories of personal data we collect are described in detail below.
1.1 Information You Provide Directly
- Registration data: When you create an 88abat account, we collect your full name, date of birth, email address, mobile phone number, and your chosen username and password.
- Identity verification (KYC) data: To process withdrawals and comply with anti-money laundering obligations, we may collect copies of government-issued photo identification (National ID card, passport, or driving licence) and proof of residential address.
- Payment information: When you make a deposit or request a withdrawal, we collect transaction details including the payment method used (bKash, Nagad, Rocket, Upay, bank transfer, Visa, or Mastercard), the transaction amount in BDT, and a reference or transaction ID provided by your payment provider. We do not store full card numbers or mobile wallet PINs.
- Support communications: When you contact our support team via Live Chat or email, we collect the content of your communications and any attachments or documentation you provide in connection with a support request.
- Responsible gaming preferences: If you choose to set deposit limits, session reminders, a cooling-off period, or a self-exclusion, we record these preferences in connection with your account to enforce them effectively.
1.2 Information We Collect Automatically
- Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
- Usage and log data: Pages visited, features used, game sessions played (including game type, session duration, bet amounts, and win/loss outcomes), and timestamps of activity.
- Geolocation data: Approximate geographic location inferred from your IP address, used to verify eligibility and comply with our responsible gaming obligations. We do not collect precise GPS location data.
- Cookie and tracking data: Information collected via cookies and similar tracking technologies as described in Section 4 of this Policy.
1.3 Data We Do Not Collect
88abat does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or biometric data for identification purposes. We do not collect data from social media profiles unless you explicitly connect a social account to your 88abat registration (where such a feature is offered).
2 How We Use Your Data
88abat uses the personal data we collect for clearly defined purposes. The following table summarises each processing purpose and the legal basis on which we rely to conduct that processing:
| Processing Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration data, device data | Contract performance |
| Processing deposits and withdrawals | Payment data, KYC data | Contract performance |
| Identity verification (KYC/AML) | KYC documents, payment data | Legal obligation |
| Fraud prevention and security monitoring | Usage data, device data, IP address | Legitimate interest |
| Responsible gaming enforcement | Gaming activity, account preferences | Legal obligation / legitimate interest |
| Customer support | Support communications, account data | Contract performance |
| Platform analytics and improvement | Usage data, cookie data | Legitimate interest |
| Marketing communications (opted-in players only) | Email, phone, gaming preferences | Consent |
| Legal compliance and dispute resolution | All categories as required | Legal obligation |
We will only use your personal data for the purposes described in this Policy or for other compatible purposes where we have a valid legal basis to do so. If we need to use your data for a materially new purpose, we will update this Policy and notify registered players accordingly.
3 Data Sharing & Disclosure
88abat does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We share personal data only in the circumstances described below, and only to the minimum extent necessary for each purpose.
3.1 Service Providers and Platform Partners
- Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — solely for the purpose of processing your deposits and withdrawals.
- Game studios and content providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed studios that supply games on the 88abat platform. These providers may receive anonymised session data for game integrity and technical auditing purposes only.
- Technology infrastructure providers: Cloud hosting, data storage, and CDN providers that operate the technical infrastructure underlying the 88abat platform. These providers are contractually bound to process data only as instructed by 88abat and to maintain appropriate security standards.
- Analytics providers: Web analytics tools used to understand platform usage patterns and improve the player experience. Analytics data is aggregated and anonymised wherever possible.
- KYC and identity verification providers: Third-party identity verification services used to validate player documents during the KYC process.
3.2 Legal and Regulatory Disclosures
88abat may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are required to do so by applicable law, court order, or where we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of 88abat, its players, or the public. In such cases, we will disclose only the minimum data necessary to satisfy the legal requirement.
3.3 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of 88abat's business, player personal data may be transferred to the acquiring entity as part of the transaction. We will endeavour to notify affected players before their data is transferred and becomes subject to a different privacy policy.
4 Cookies & Tracking
88abat uses cookies and similar tracking technologies (such as local storage and session storage) to operate the platform, remember your preferences, and analyse how the Site is used. The following cookie categories are in use on the 88abat platform:
| Cookie Category | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Required for the platform to function — session management, login state, security tokens, load balancing. | No — essential for basic operation |
| Functional | Remember your preferences such as language setting, display preferences, and responsible gaming tool settings. | Yes — may affect user experience |
| Analytics | Collect anonymised usage data to help us understand how players navigate the Site and identify areas for improvement. | Yes — opt out via account settings |
| Advertising / Third-Party | Not used. 88abat does not deploy third-party advertising cookies or retargeting pixels. | N/A — not used |
Most web browsers allow you to control cookies through their settings preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Please note that disabling strictly necessary cookies will prevent the 88abat platform from functioning correctly and will prevent you from logging in to your account.
We do not use cookies to track your activity across third-party websites or to build advertising profiles. Our analytics cookies collect data in aggregate form only and cannot be used to identify you personally once separated from your account context.
5 Data Security
88abat takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it from unauthorised access, loss, misuse, disclosure, alteration, or destruction. Our security framework includes:
- Transport Layer Security (TLS/SSL): All data in transit between your device and our servers is encrypted using 256-bit SSL/TLS encryption. The 88abat Site enforces HTTPS at all times and will not accept plain HTTP connections.
- Data-at-rest encryption: Sensitive personal data stored on 88abat's servers — including KYC documents and payment details — is encrypted at rest using industry-standard encryption algorithms.
- Access controls: Access to personal data is restricted on a need-to-know basis. 88abat staff members are granted access only to the data categories required to perform their specific job function. All internal access is logged and audited.
- Password security: User passwords are never stored in plain text. Passwords are hashed using a strong cryptographic hashing algorithm with a unique salt per user.
- Penetration testing and security audits: 88abat conducts regular security assessments, vulnerability scanning, and penetration testing to identify and remediate potential weaknesses in our infrastructure.
- Incident response: We maintain a documented data breach response procedure. In the event of a security incident that affects your personal data, we will notify affected players promptly and take all steps necessary to contain and remediate the breach.
6 Data Retention
88abat retains personal data only for as long as it is necessary for the purposes set out in this Policy, or as required by applicable law. The following retention periods apply to the main categories of personal data we hold:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal obligation, dispute resolution |
| KYC / identity documents | Duration of account + 5 years after closure | Anti-money laundering legal requirements |
| Financial transaction records | 7 years from transaction date | Financial record-keeping requirements |
| Gaming activity logs | Duration of account + 2 years after closure | Responsible gaming, dispute resolution |
| Support communications | 3 years from date of communication | Quality assurance, dispute resolution |
| Marketing preferences and consent records | Duration of account + 2 years after closure | Consent record compliance |
| Cookie / analytics data | Up to 24 months from collection | Platform analytics and improvement |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Data that is anonymised is no longer considered personal data and may be retained for statistical and research purposes indefinitely.
If you request deletion of your account before the end of a mandatory retention period, 88abat will deactivate your account and suppress your data from active use while retaining only the minimum data required to satisfy our legal obligations for the relevant retention period.
7 Your Privacy Rights
As a registered 88abat player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Privacy Request — [Your Account Username]".
- Right of access: You have the right to request a copy of the personal data 88abat holds about you, together with information about how it is used and with whom it has been shared.
- Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. For account registration details, you may also update your information directly through your account settings.
- Right to erasure ("right to be forgotten"): You may request that 88abat delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. Please note that deletion requests may not be fulfilled in full where 88abat has a legal obligation to retain certain data for a specified period.
- Right to restrict processing: In certain circumstances, you may request that 88abat restrict the processing of your personal data — for example, while a correction or erasure request is being assessed.
- Right to data portability: You have the right to receive a copy of the personal data you have provided to 88abat in a structured, commonly used, machine-readable format, and to transmit that data to another service provider where technically feasible.
- Right to object to marketing: You may object to the use of your personal data for direct marketing purposes at any time. Following a valid objection, 88abat will cease all marketing communications to you promptly.
- Right to withdraw consent: Where 88abat processes your data on the basis of your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
88abat will respond to all valid privacy rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days with notification to you. We will not charge a fee for processing a privacy rights request unless the request is manifestly unfounded, repetitive, or excessive.
8 Contact & Updates
If you have any questions, concerns, or complaints about this Privacy Policy or about the way 88abat handles your personal data, please contact our support team using the details below. We take all privacy enquiries seriously and will respond promptly and in good faith.
- Email: [email protected] — subject line "Privacy Enquiry"
- Live Chat: Available 24/7 on the 88abat platform
- Response time: Within 2 business days for general privacy questions; within 30 calendar days for formal data subject rights requests (Bangladesh Standard Time, UTC+6)
88abat reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform. When material changes are made, we will notify registered players by email and will update the "Effective Date" and "Last Reviewed" dates at the top of this Policy. We encourage you to review this Policy periodically.
Continued use of the 88abat platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Policy, you should contact us to discuss your options or close your account.
Questions About Your Privacy?
Our 24/7 English-language support team is always ready to help Bangladesh players understand how their data is used on the 88abat platform. You can also explore our FAQ page for quick answers, or dive straight into the games.
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